Thrive Ryde. (hereinafter, “Thrive Ryde”, “we”, or “us”), provides cars to locals seeking to book those vehicles for ridesharing service purposes. By accessing or using the Services, including by communicating with us or other Thrive Ryde users, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (“Terms”), whether or not you become a registered user of the Services. These Terms govern your access to, and use of, the Services and constitute a binding legal agreement between you and Thrive Ryde.
All of the provisions in the Terms, together with Thrive Ryde’s Privacy Policy, applicable insurance terms and certificates, and roadside assistance terms, and the user Policies provided on the Thrive Ryde Services (the “Policies”) constitute the “Agreement” between you and Thrive Ryde.
Modification. Thrive Ryde reserves the right, at our sole discretion, to modify our Services or to modify these Terms at any time. If we modify these Terms, we will post the modification on our Services. We will also update the “Last Revised” date at the top of these Terms. By continuing to access or use our Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and close your account within 30 days, in which case the previous effective version of the Terms of Service will apply to you, unless you have used the Services during the intervening 30 day period, in which case the new Terms of Service will apply to you.
If you have any questions for us concerning this Agreement or Thrive Ryde generally, please contact us : [email protected] or 833.303.3666.
Eligibility. Our Services are intended solely for persons who are 21 or older. Any use of the Services by anyone under 21 is expressly prohibited.
Verification. When you sign up to book a vehicle, you will provide us with certain information about yourself to enable us to verify your identity in order to become an “Approved Driver.” You promise to provide complete and accurate information to Thrive Ryde about yourself and your vehicle(s), if any. Where permitted, Thrive Ryde has the right, but not the obligation, to undertake screenings, checks, and processes designed to help verify or check the identities and/or backgrounds of users and vehicles, including driving history and driver’s license validity, but we do not endorse any vehicle, user, or his or her background, or commit to undertake any specific screening process. Thrive Ryde may in its sole discretion use third party services to verify the information you provide to us and to obtain additional related information and corrections where applicable and you hereby authorize Thrive Ryde to request, receive, use, and store such information. Thrive Ryde may accept or reject your application to become an Approved Driver in its sole discretion.
Consumer Report Authorization. When you apply to become an Approved Driver, you are providing Thrive Ryde with written instructions and authorization in accordance with the Fair Credit Reporting Act, applicable consumer reporting laws, or any similar laws to obtain your personal and/or business auto insurance score, credit report and/or conduct a background check, including a criminal background check where permissible under applicable law. You are also authorizing Thrive Ryde to obtain your personal and/or business auto insurance score, credit report or conduct a background check at any time Thrive Ryde reasonably believes there may be an increased level of risk associated with your Thrive Ryde Account.
Your Commitments. You agree that you will always use your account and the Services in compliance with the Terms, applicable law, and any other policies and standards provided to you by Thrive Ryde. As a vehicle owner or host (hereinafter “host”), you commit that you will provide a safe and legally registered and insured vehicle, with a clean (non-salvage/branded) title, in good mechanical condition, on time to the traveler or guest who is an Approved Driver (hereinafter “guest”). As a guest, you commit that you’ll be a legally licensed driver, who will treat the vehicle well and will take all reasonable measures to return the vehicle on time in essentially the same condition that you received it. In connection with your use of or access to the Services you may not, and you agree that you will not, nor advocate, encourage, request, or assist any third party
Violations. Thrive Ryde has the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of this Agreement to the fullest extent permissible by the law. Thrive Ryde may access, preserve, and disclose any of your information if we are permitted or required to do so by law; if we believe in good faith that it is reasonably necessary to respond to claims asserted against Thrive Ryde or to comply with permissible legal process (for example, subpoenas or warrants); to enforce or administer the Terms; to do so for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes; and/or to protect the rights, property, or safety of Thrive Ryde, its employees, its users, or members of the public.
Thrive Ryde reserves the right, at any time and without prior notice, in accordance with applicable law, to remove or disable access to any content that Thrive Ryde, at its sole discretion, considers to be objectionable for any reason, in violation of this Agreement or otherwise harmful to the Services or our community. If we believe you are abusing Thrive Ryde, our users, or employees in any way or violating the letter or spirit of any of this Agreement, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, remove hosted content, deny a claim for coverage, remove and demote your listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion to the full extent permitted under applicable law.
Policy Enforcement. When an issue arises, we may consider the user’s performance history and the specific circumstances in applying our Policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing, subject to our sole and absolute discretion.
Fees. The fees we charge for using our Services and other cost structures can be found on our Policy Pages.
Collection of Fees. When you provide Thrive Ryde a payment method, you authorize Thrive Ryde, or third-party partners acting on Thrive Ryde’s behalf, to store your payment credential for future use in the event you owe Thrive Ryde any money. You authorize Thrive Ryde to use stored payment credentials for balances, including but not limited to, Trip Costs, payment, fines and fees and claims costs and related administrative fees. Thrive Ryde and its partners will employ all legal methods available to collect the amounts, including the engagements of collection agencies or legal counsel. In addition, you may be subject to late fees. Thrive Ryde, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. In addition to the amount due, delinquent accounts and/or chargebacks will be charged with fees and/or charges that are incidental to the collection of delinquent accounts and/or chargebacks including, but not limited to, collection fees and/or convenience fees and/or other third parties charges. You hereby explicitly agree that all communication in relation to delinquent accounts may be made by electronic mail or by phone, as provided to Thrive Ryde by you. Such communication may be made by Thrive Ryde or by anyone on its behalf, including but not limited to a third party collection agent. If you wish to dispute the information Thrive Ryde reported to a credit bureau (i.e., Experian, Equifax, or TransUnion) please contact our Collections Dept. If you wish to dispute the information a collection agency reported to a credit bureau regarding your Thrive RydeAccount, you must contact the collection agency directly
Our philosophy is simple – to help drivers make more of the green stuff. We firmly believe that making an extra income should be free from hassle and hustle.
833-303-3666
1635 St, 16th Floor, Philadelphia, PA 19103
Mon - Sun 8.00 - 18.00